by Adam | Jun 6, 2025 | FAQ
The code needs to be entered exactly as it’s written, so copy and paste it to make sure it’s completely accurate (ensuring there are no spaces before or after the code). If it still doesn’t work, it may have expired. If you’re not sure, email...
by Adam | Jun 6, 2025 | FAQ
You will get a three-day grace period in which to make sure there are sufficient funds in place when we retry your card. If it fails again, you will be downgraded to Freemium. If you need to update your card details, let us know at billing@kirmada.com and we’ll...
by Adam | Jun 6, 2025 | FAQ
You need to enter your email address exactly as you did when you registered for your account. If you’re not sure what this was, check for your verification email we sent you when you registered. Search your email for the subject “Verify Your Kirmada...
by Adam | Jun 6, 2025 | FAQ
This may be because you’re trying to use a temporary email service. You must use your primary business email address to register. We have banned “throwaway” email services to prevent fraud and...
by Adam | Jun 6, 2025 | FAQ
Check your Spam or “Other” emails. If you can’t find it, you may have spelt your email incorrectly. Just go back to https://portal.kirmada.com/#/registration and register again, taking care to double-check the email...
