How long is the Kirmada contract?

There is no contract as such, you can cancel at any time and your subscription will expire at the end of the current billing period, be it monthly, quarterly or...

My card was rejected when my subscription renewed. What do I do?

You will get a three-day grace period in which to make sure there are sufficient funds in place when we retry your card. If it fails again, you will be downgraded to Freemium. If you need to update your card details, let us know at billing@kirmada.com and we’ll...

Do you charge VAT or Sales Tax?

Yes, our prices are subject to whatever VAT or Sales Taxes are applicable in your tax jurisdiction. Taxes are calculated automatically at checkout as required. You can download your tax invoices from the client portal at https://portal.kirmada.com/#/login and select...

How do I find my invoices?

Go to the client portal at https://portal.kirmada.com/#/login and your invoices are found on the left of the screen under View / Download...

How often do I get billed?

Billing occurs monthly, quarterly or annually, on the anniversary of your signup date, depending on which option you chose when...