by Adam | Jun 6, 2025 | FAQ
Your Pro account will be downgraded to a Freemium account and the first two Workspaces you created will still be usable. All other Workspaces will be disabled and you won’t be able to access them or create new ones unless you resubscribe to Kirmada...
by Adam | Jun 6, 2025 | FAQ
Go to the client portal at https://portal.kirmada.com/#/login, click Manage Licences on the left and then...
by Adam | Jun 6, 2025 | FAQ
There is no contract as such, you can cancel at any time and your subscription will expire at the end of the current billing period, be it monthly, quarterly or...
by Adam | Jun 6, 2025 | FAQ
You will get a three-day grace period in which to make sure there are sufficient funds in place when we retry your card. If it fails again, you will be downgraded to Freemium. If you need to update your card details, let us know at billing@kirmada.com and we’ll...
by Adam | Jun 6, 2025 | FAQ
We use Stripe as our payment processor and accept all major debit and credit...
by Adam | Jun 6, 2025 | FAQ
Yes, our prices are subject to whatever VAT or Sales Taxes are applicable in your tax jurisdiction. Taxes are calculated automatically at checkout as required. You can download your tax invoices from the client portal at https://portal.kirmada.com/#/login and select...
by Adam | Jun 6, 2025 | FAQ
Go to the client portal at https://portal.kirmada.com/#/login and your invoices are found on the left of the screen under View / Download...
by Adam | Jun 6, 2025 | FAQ
Billing occurs monthly, quarterly or annually, on the anniversary of your signup date, depending on which option you chose when...
by Adam | Jun 6, 2025 | FAQ
The easiest way to upgrade is to click the Upgrade Button inside Kirmada (found on the bottom left of the screen, or by clicking the Hamburger Menu (button with three horizontal lines) and clicking Upgrade to Pro). You can also login to the client portal at...
by Adam | Jun 6, 2025 | FAQ
No. You can use Freemium for as long as you like without entering credit card...
